UNIVERO

Each piece is precisely cut using laser processing, then carefully assembled by hand one by one using tweezers. By avoiding stitching and metal hardware, we achieve both the natural beauty and durability that only leather can offer.

As a natural material, individual variations in color and texture may occur. Natural grain, leather lines, or minor marks may be present.

Daily Care

• Wipe gently with a dry, soft cloth after use
• If exposed to sweat or rain, wipe dry immediately with a dry cloth
• Store away from direct sunlight, high temperatures, and humidity

Maintenance

• We recommend conditioning carefully with a dedicated leather cream approximately once a month
• Please avoid water-based creams and waterproof sprays, as they may cause discoloration
• The more you use it, the more the leather ages into a one-of-a-kind patina — the true charm of natural leather

Shipping

• All items are made to order and ship within 5 business days of purchase (left-handed models: approx. 10 business days)
• Shipping: Free shipping nationwide
• Cancellations and returns cannot be accepted after the item has shipped

Product Warranty

• Includes a 1-year warranty from the date of purchase
• If a defect is found within the warranty period, we will replace the affected part free of charge
• After a part is replaced, the original warranty (based on your original purchase date) continues to apply

Shipping Costs for Warranty Service

• Shipping to send the item to us is the customer's responsibility
• Shipping to return the item to you is fully covered by us, regardless of the cause of the issue

Not Covered by Warranty

• Natural aging from regular use (color change, deformation, scratches, etc.)
• Deterioration due to insufficient care
• Damage from water exposure or immersion
• Damage caused by modification or disassembly
• Damage from improper storage conditions, such as high heat or humidity

Contact us: info@wingmaker.jp